Privacy Policy
Effective Date: July 22, 2023.
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1. Introduction
1.1 Outdoor Quest ("Company," "we," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you access our website and purchase our products.
1.2 By accessing our website and providing your personal information, you consent to the practices described in this Privacy Policy. If you disagree with any aspect of this policy, please refrain from using our website or providing your personal information.
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2. Information We Collect
2.1 Personal Information
2.2 We may collect personal information that you voluntarily provide to us when accessing our website or purchasing our products. This may include your name, email address, postal address, and payment details.
2.3. We may collect your photos for our monthly prize draw, which is an entirely voluntary submission.
2.4 We may also collect personal information from third-party sources, such as payment processors, for the purpose of completing transactions and delivering our services to you.
2.5 Non-Personal Information
2.6 We may collect non-personal information about your interactions with our website, such as your IP address, browser type, referring/exit pages, and operating system. This information is used to analyse trends, administer the site, and gather demographic information.
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3. Use of Information
3.1 We use the information we collect for the following purposes:
3.2 To provide and maintain our services.
3.3 To process and fulfil your orders, including sending you the purchased Products.
3.4 To communicate with you and respond to your inquiries and requests.
3.5 To send you promotional and marketing communications, subject to your preferences and consent where required by applicable law.
3.6 To improve our website, products, and services, and to enhance your user experience.
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4. Data Storage
4.1 Our company utilises the services of Wix.com, a platform that enables us to sell our products to you online. As part of this arrangement, your data may be stored on Wix.com's secure servers, databases, and general applications. Wix.com takes extensive measures to ensure the protection of your data, employing firewalls and robust security protocols.
4.2 The payment gateways provided by Wix.com and utilised by our company comply with PCI-DSS standards, as overseen by the PCI Security Standards Council. This collaborative effort includes prominent brands such as Visa, MasterCard, American Express, and Discover. Adhering to the PCI-DSS requirements helps guarantee the secure handling of credit card information by our store and the associated service providers. For further details, please see Wix's privacy policy here.
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5. Data Retention
5.1 We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
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6. Data Security
6.1 We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet or electronic storage method is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We are also not responsible for third-party breaches of information.
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7. Disclosure of Information
7.1 We may disclose your personal information to third parties in the following circumstances:
7.2 To trusted third-party service providers who assist us in operating our website and conducting our business, subject to their agreement to keep the information confidential.
7.3 To comply with legal obligations, such as in response to a subpoena, court order, or other governmental request.
7.4 To protect our rights, property, or safety, and that of our users or others.
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8. Your Rights
8.1 You have the right to:
8.2 Access and update your personal information by contacting us directly.
8.3 Opt-out of receiving marketing communications by following the unsubscribe instructions provided in such communications.
8.4 Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages.
8.5 Ask us to amend or delete your information. If you would like to exercise this right, please contact us at outdoorquestuk@gmail.com.
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9. Links to Third-Party Websites
9.1 Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those third parties before providing any personal information.
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10. Photo Submission for Prize Draw
10.1 At the end of every Quest, users have the option to voluntarily submit photos taken during the Quest to participate in a prize draw. By choosing to submit photos, you acknowledge and consent to the collection, storage, and processing of these photos by Outdoor Quest for the sole purpose of administering the prize draw.
10.2 The photos may be used by Outdoor Quest for promotional or marketing purposes, strictly limited to the announcement of the prize draw winners. We will not use or disclose these photos for any other purpose without obtaining your explicit consent.
10.3 If you do not wish to have your photos used for promotional or marketing purposes, please clearly indicate this when submitting your photos for the prize draw. Your participation in the prize draw is voluntary, and you have the option to withdraw your consent and request the removal of your submitted photos from our records by contacting us directly. Please note that as soon as the prize draw winners have been announced, we will securely delete all other users' submitted photos, unless otherwise required by law.
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11. Children's Privacy
11.1 Our website is not intended for individuals under the age of 18.
11.2 Any photos of children submitted for the prize draw will be granted their entries and promptly deleted.
11.3 We will never use any photos of children for promotional or marketing purposes.
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12. Privacy Policy Updates
12.1 We retain the right to amend this privacy policy as needed, and we encourage you to regularly review it. Any modifications or clarifications will become effective immediately once they are posted on our website. In the event of significant changes to this policy, we will notify you through this platform to ensure you are informed about the information we collect, how we utilise it, and the circumstances under which we may disclose it, if applicable.
